Promising

TimeDoctor

Workforce Analytics & Time Tracking Software

Time Doctor empowers teams with workforce analytics, accurate time tracking, and productivity insights. Perfect for remote work management, it boosts efficiency, identifies bottlenecks, and supports work-life balance—ideal for businesses seeking employee monitoring and performance optimization.

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Coupon Info: No Code Needed

(Deal Status: Active)

Company: Mystaff.com LLC

Location: United States

Funding Status: Bootstrapped

Why We Picked:

Time Doctor works well when a team needs more than simple timers—its focus is turning work data into workforce analytics and productivity insights. It combines time tracking with visibility into web/app usage and configurable productivity ratings, so managers can coach with data instead of guesswork.

Pricing Model:

Time Doctor is a per-user subscription with monthly or annual billing, plus an Enterprise plan with custom terms. A 14-day free trial is available, and there’s no free plan.

Guarantee:

Time Doctor offers a 14-day full-feature trial. Refunds are generally not available after the trial ends, except for special circumstances (for example, service interruptions or a cancellation request that wasn’t processed).

Tool Maturity:

Time Doctor looks mature/established based on its multi-tier plans (including Enterprise), add-ons, and a detailed support knowledge base. It also publishes formal compliance claims (ISO 27001, GDPR, HIPAA, SOC 2), which usually indicates a more operationally mature product.

Social Proof:

Listed on G2 with 400+ user reviews.
Trustpilot shows 200+ customer reviews for timedoctor.com.
Time Doctor states it is ISO 27001 certified and compliant with GDPR, HIPAA, and SOC 2.
The pricing page highlights “60+ integrations.”

Core Features:

Tracks time on projects and tasks for individuals and teams, designed for remote, hybrid, and in-office work.
Provides workforce analytics and productivity insights from everyday work data, not just timesheets.

Integration Features:

Supports 60+ integrations to fit into common workflows.
Offers Open API access and Single Sign-On (SSO) on higher tiers for teams that need centralized management.

Automation Features:

Includes automatic tracking options to reduce manual timers and missing entries.
Provides idle-time alerts and real-time notifications to help teams stay accountable without constant check-ins.

Reporting Features:

Includes productivity ratings and web/app usage reporting to understand how work time is spent.
Offers higher-tier reporting like an executive dashboard and meeting insights for deeper operational visibility.

Customization Features:

Lets teams configure productivity ratings so “productive vs. unproductive” matches their actual roles.
Supports user-controlled tracking options so teams can align tracking rules with internal policy.

Security Features:

States ISO 27001 certification and compliance with GDPR, HIPAA, and SOC 2.

Ideal Users:

Remote or hybrid teams that need consistent time tracking plus visibility into productivity patterns.
Agencies and service businesses that track billable hours across projects and clients.
Operations teams that want reports on attendance, work-life balance metrics, and time approvals.
Managers who need web/app usage reporting and configurable productivity ratings for coaching and performance conversations.
IT or security-conscious orgs that prefer tools with stated compliance programs (ISO 27001, SOC 2, etc.).

Primary Use Cases:

Use it for project-based time tracking when you need accurate hours per task, client, or project.
Use it for understanding focus and tool usage when you want to see web/app usage patterns alongside time data.
Use it for remote team oversight when you need workforce analytics rather than manual status updates.
Use it for attendance and time approval workflows when hours need review before payroll or invoicing.
Use it for policy decisions (like remote vs. office) when you want reporting that compares work patterns across setups

Tech Stack:

SaaS platform with desktop support for Windows, Mac, and Linux, plus mobile apps and a Chrome option listed on the pricing page.
Supports online and offline tracking.
Includes an Open API option for custom integrations on higher tiers.

Positioning:

Unlike basic time trackers that mainly log hours, Time Doctor positions itself as workforce analytics software that turns work data into actionable insights. It also adds monitoring-style signals (like web/app usage and optional screenshots) for teams that need more context than a simple timer provides.

Support & Resources:

The pricing page lists a ticket portal and a knowledge base as support resources.
Live chat and callback options are listed as support features on the pricing page.
Higher tiers mention upgraded support and a Dedicated Success Manager.

Limitations:

No free plan is offered (trial only).
Refunds are generally not available after the trial period (with limited exceptions).
Some advanced capabilities (like SSO and Open API access) are tied to higher tiers rather than included in every plan.

Coupon Info: No Code Needed

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