Format


Format focuses on one job—helping creatives put their work online—so the product and templates are tuned for images, galleries, and client workflows rather than generic business sites. Features like commission-free online store, Lightroom integration, client proofing, and hosted video mean many photographers can run portfolio, sales, and delivery from one place. The long-running platform, ongoing feature updates, and strong third‑party reviews suggest a stable tool you can safely build your professional presence on.
Tiered subscription model with Basic, Pro, and Pro Plus plans available on monthly or annual billing. All portfolio plans include core features like ecommerce, blogging, and proofing, with higher tiers unlocking more limits and advanced options.
Format offers a 14‑day free trial with no credit card required, giving you full access before committing. Refund policy details beyond the free trial are not clearly specified in the public help and pricing pages.
Format is a mature, established product with users referencing multi‑year usage and early reviews going back at least to 2017. The company continues to iterate on its portfolio offering, recently promoting Flex Block layout tools, commission‑free ecommerce, and bundled Workflow features. This points to a stable core with active development rather than a new or experimental tool.
- Listed on Capterra with 200+ verified reviews and recent updates through March 2025.
- Official site highlights that Format members have been featured in well-known publications (names not fully listed in the truncated copy).
- Third‑party reviews frequently mention ease of use, attractive templates, and strong customer support.
- Tutorial content and “Format Expert” videos on YouTube show an active education and onboarding effort.
- Portfolio websites with creative-focused themes let you showcase photography, design, and artwork without needing code.
- Drag‑and‑drop Design Editor and Flex Block tools allow you to move, scale, and overlap elements for custom layouts while still staying on a hosted platform.
- Hosted video support gives you a way to present motion work directly on your site instead of relying only on third‑party embeds.
- Built‑in blogging helps you share stories, case studies, or updates alongside your portfolio to support SEO and client education.
- Commission‑free online store lets you sell products, services, and digital downloads from your portfolio without extra platform fees on each sale.
- Client management tools, including branded client galleries and secure file transfer, streamline proofing and delivery for paid projects.
- Adobe Lightroom integration allows you to publish portfolio galleries and client proofing sets directly from your editing workflow.
- Custom domains and SSL are supported so you can run your portfolio on your own URL with encrypted connections.
- Social integrations make it easier to connect your site with existing social profiles and drive traffic back to your portfolio.
- Support for Adobe and Google font uploads helps you keep typography consistent with your existing brand.
- Automatic SEO tooling (sitemaps, meta controls, and SEO settings) helps search engines index your work without needing separate plugins.
- Workflow, now included with all plans, adds business tools like client and project management around your portfolio (details are high‑level in public docs).
- Integration with analytics tools (via SEO and site settings) enables you to monitor site traffic and visitor behavior, though specifics are not heavily detailed on the public marketing page.
- Client proofing feedback (favorites/selection behavior) can inform which images clients prefer and streamline your delivery workflow.
- 70+ to 90+ curated templates (different pages quote slightly different counts) are designed specifically for creative portfolios and can be customized without coding.
- Thousands of design variables—colors, spacing, galleries, typography—give both beginners and advanced users control over site appearance.
- Advanced code editor on higher‑tier plans lets you add custom CSS/HTML and embeds when you need fine‑grained control.
- Ability to switch themes without losing content lets you refresh your site design as your style or niche evolves.
- SSL security is included so your portfolio and store run over HTTPS by default.
- Copyright protection options help you add basic image‑protection measures, making it slightly harder for casual copying.
- Freelance photographers who need a portfolio plus client proofing galleries and straightforward image delivery.
- Wedding and event photographers managing many client projects who benefit from higher image limits, galleries, and store capacity.
- Graphic designers, illustrators, and visual artists who want a focused portfolio builder instead of a generic small‑business website tool.
- Emerging creatives wanting an easy way to get a first professional site live using templates and minimal setup.
- Small creative studios selling prints, digital products, or services directly from their own branded site without marketplace commissions.
- Use it for launching a clean, image‑led portfolio when you want to get online quickly using pre‑built themes and simple editing controls.
- Use it for running client proofing when you need clients to review, favorite, and comment on images instead of sending file names by email.
- Use it for selling prints, shoots, or digital assets when you want a commission‑free store directly on your portfolio site.
- Use it for managing larger photo libraries when you need higher image, storage, and hosted video limits on Pro / Pro Plus plans.
- Use it for centralizing your creative presence when you want blogging, portfolio, ecommerce, and workflow tools under one login.
- Cloud‑hosted SaaS website builder—hosting is included, so you do not manage servers or install software.
- Browser-based editor works on modern desktop browsers; no separate desktop app is required for core site management.
- Adobe Lightroom integration requires Lightroom on desktop to publish directly from that environment.
- All sites are mobile‑optimized out of the box and include SSL support for secure browsing.
- Custom domains are supported via DNS configuration at your registrar, with Format providing guidance.
Format sits between heavy DIY options like WordPress and generic site builders by narrowing its focus to portfolios for creative professionals. Compared with broader tools such as Canva Sites or Portfoliobox, Format leans into deeper client workflows (proofing, store, workflow) rather than just static portfolios. This works well for photographers and designers who want to run more of their business from a single, creative‑first platform, even if it offers fewer general‑purpose site patterns than all‑in‑one small‑business builders.
- 24/7 customer support is advertised across plans, with Pro Plus and bundled members getting priority in the queue.
- Customer Experience team is highlighted as a core part of the brand, with chat-based help and quick responses mentioned in user reviews.
- Help Center and article library cover portfolio setup, pricing, plans, Workflow, and add‑ons in detail.
- Basic plan has strict caps on pages, images, storage, hosted video, and store products, so growth‑minded users may need Pro or Pro Plus.
- Some reviews mention occasional bugs or brief downtime, though they also note issues are usually resolved quickly.
- Advanced customization via custom code is limited to higher‑tier plans, which may be a constraint for developers on the entry tier.
- The feature set is tuned for visual portfolios, so non‑creative businesses needing complex apps or integrations may find it narrow.
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